Technical advisor (Gatineau)

Inter Outaouais, heavy truck dealership, is currently looking for a technical advisor to complete its team in Gatineau.

As a Technical Advisor within our dealership, you will play a vital role in providing exceptional customer service and quality technical advice. If you are passionate about the heavy truck industry and have the necessary technical skills and customer service, this opportunity is for you. Join us to be part of the team!

Benefits:

– Competitive salary variable depending on experience (up to $35.00/h)

– Bonus of $2/hour for the evening shift

– Group insurance (medical care, medications, dental care, eye care, etc.)

– Consult + telemedicine service

– Dynamic work environment

– Free and accessible parking

– And more!

Responsibilities:

– Determine customer needs (by email, telephone or in person);

– Make a cost estimate for the necessary work;

– Follow up on work with mechanics in the workshop;

– Inform customers about the progress of the work, deadlines and/or additional costs;

– Provide explanations related to repairs and maintenance services;

– Inform customers about accessories and/or additional maintenance;

– If necessary, perform any other necessary task related to the job.

Requirements:

– Hold a high school diploma or equivalent

– Experience in a customer service or sales position (1 year minimum)

– Concerned about putting the customer first

– Good command of the Microsoft Office suite

– Excellent communication skills

– Demonstrated ability to work without supervision

– English (desired)

If you are interested in the position, do not hesitate to submit your application! We thank you in advance for your interest in Inter Outaouais, but we will only communicate with the selected applications.

For more information about our company, please visit https://www.inter-rivenord.com/fr/

Schedule: 4 days/week (Monday to Thursday), 9:00 a.m. to 7:30 p.m.

Job type: Full-time, Permanent